Choose a product, add it to your basket and complete checkout. Please check your delivery address and contact details before placing the order. You will receive an order confirmation by email.

The payment methods currently available are shown securely at checkout. We do not intentionally store full card details on the Auralise website.

Contact us as quickly as possible at support@auralise.shop. We will do our best to help before an order is dispatched, but changes or cancellation may not be possible once processing has started.

We aim to prepare orders in 1–2 business days. Estimated transit is 3–5 business days, so the overall estimate is 4–7 business days within the UK.

Delivery is free on every order delivered within the United Kingdom.

At present, Auralise delivers to United Kingdom addresses only.

Eligible new and unused products can be returned within 30 days of delivery. Please see Delivery & Returns for the full policy and exclusions.

Email support@auralise.shop with your order number. We will provide return instructions and, where eligible, a prepaid returns label.

After we receive and check the return, refunds are issued to the original payment method within 7 days.

Always follow the product packaging, safety warnings and manufacturer age guidance. Adult supervision is required where stated, especially for products with small parts.

Age guidance is shown on product pages and packaging. It is guidance only: please consider the individual child and follow all safety warnings.

Gift wrapping is not currently offered. We are working on thoughtful gifting options for the future.